Empowering People.
Stronger Teams.
The Third Sight team was able to take years of data and mold it into an understandable format for our VRCs, Managers, and other staff. Dahlia and her team led discussions on several different data subsets of interest to our agency and led our group to data driven recommendations for agency system change.
Donna Bonessi
Director, Employment Services and Special Programs,
Virginia Department for Aging and Rehabilitative Services
This was very helpful to discus with people in our area. Allows us to be on the same page regarding targeted needs for [people with disabilities]. Will allow us to target a specific group to increase outreach, build networks, and relationships and referrals.
Training Participant
Vocational Rehabilitation Office Manager,
Virginia Department for Aging and Rehabilitation Services
Ms. Shaewitz is a singular talent who brings a genuine love of learning to her teaching. Her research and preparation make her presentations engaging and relevant from one-on-one interactions to large groups.
Karin Grandon, M.A.
VR Consultant
About Our Training
Unlock Growth and Retain Talent with Third Sight’s Professional Development
The leading reason employees leave their jobs is the lack of opportunities for growth, achievement, and security. Organizations that invest in professional development not only boost retention but also cultivate a diverse and talented workforce — including employees with and without disabilities.
Effective training happens at every stage: onboarding new staff, enhancing skills for current employees, and preparing teams to advance your organization’s mission.
Third Sight offers customizable, scalable professional development solutions designed to elevate your organization, teams, and individual leaders. Our training programs help build skills, deepen knowledge, and strengthen your leadership pipeline — empowering you to retain top talent and support the succession of internal candidates into managerial and executive roles.
Let us help you build a stronger, more inclusive workforce ready to meet today’s challenges and tomorrow’s opportunities.
How We Do It.
Our approach to professional development centers on collaboration—starting with co-designing programs and extending to collaborative learning experiences. Many of our trainings are structured for groups and cohorts to learn and grow together, fostering peer support and shared insights.
Participants bring valuable knowledge and expertise to the table. Our skilled facilitators create engaging, relevant, and problem-solving-focused learning environments that directly connect to participants’ real-world work challenges.
We pride ourselves on a flexible, responsive approach tailored to meet the unique needs of each client.
CLARIFY
CLIENT
GOALS
IDENTIFY
BEST
APPROACH
DEVELOP
AND DESIGN
TRAINING
FACILITATE
LEARNING AND
DEVELOPMENT
EVALUATE
AND
ASSESS
Our Process:
-
Clarify Goals — Understand your organization’s objectives and desired outcomes
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Identify Best Approach — Select the most effective training methods and formats
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Develop and Design Training — Create customized, targeted content
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Facilitate Learning and Development — Deliver engaging sessions that inspire growth
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Evaluate and Assess — Measure impact and continuously improve
We offer in-person, virtual, and hybrid training options, and can develop customized online courses to meet your specifications.
At Third Sight, we maintain a strong evaluation mindset to ensure ongoing improvement and client satisfaction. We design feedback tools and assessments tailored to each program, measuring our success against three core principles: relevance, usefulness, and quality.
Course Catalog.
At Third Sight, we create professional development courses designed to empower individuals and strengthen teams across diverse organizations. Our course offerings are organized into key categories including leadership, management, communication, inclusion and accessibility, and general professional skills.
Each program is practical, engaging, and customizable to align with your organization’s specific goals and needs. Detailed course listings include information on the title, format, duration, recommended audience size, target participants, and key subject areas —giving you a clear, comprehensive overview of what each course covers.
Whether you aim to enhance collaboration, foster more inclusive workplace practices, or sharpen management capabilities, our courses provide participants with actionable tools and strategies to drive meaningful, lasting impact.
Use the Category and Format filters to discover courses that match your interests and learning style. Note we offer in-person, virtual (synchronous), and hybrid (virtual and in-person) training and customized online (asynchronous) course development options.
Mediation
FORMAT:
In-person
TIME DURATION:
4 hours
MIN/MAX ATTENDEES:
2-4 participants
TARGET AUDIENCE:
Parties in conflict (employee/employee; employee/supervisor)
SUBJECT(S):
Conflict Resolution, Communication
Effectively Handle Customer Inquiries
FORMAT:
In-person or Virtual
TIME DURATION:
2 hours
MIN/MAX ATTENDEES:
1-15 participants
TARGET AUDIENCE:
Public-facing staff including front-line staff, customer service reps, case managers
SUBJECT(S):
Customer Service
Conflict Resolution Conversations
FORMAT:
In-person or Virtual
TIME DURATION:
1 day
MIN/MAX ATTENDEES:
8-24 participants
TARGET AUDIENCE:
Supervisors, Mid-level managers
SUBJECT(S):
Conflict Resolution, Communication
Build Rapport and Establish Trust
FORMAT:
In-person or Virtual
TIME DURATION:
2 hours
MIN/MAX ATTENDEES:
1-15 participants
TARGET AUDIENCE:
Public-facing staff including front-line staff, customer service reps, case managers
SUBJECT(S):
Customer Service
How to Be a Better Storyteller
FORMAT:
In-person or Online or Virtual
TIME DURATION:
2 hours
MIN/MAX ATTENDEES:
5-30 participants
TARGET AUDIENCE:
Mid-Level and Senior Leaders
SUBJECT(S):
Communication, Networking, Leadership
Communicate Clearly and Concisely
FORMAT:
In-person or Virtual
TIME DURATION:
2 hours
MIN/MAX ATTENDEES:
1-15 participants
TARGET AUDIENCE:
Public-facing staff including front-line staff, customer service reps, case managers
SUBJECT(S):
Customer Service
Establishing and Repairing Trust
FORMAT:
In-person or Virtual
TIME DURATION:
3 hours
MIN/MAX ATTENDEES:
5-25 participants
TARGET AUDIENCE:
All levels
SUBJECT(S):
Establishing and Repairing Trust
Navigate Difficult Conversations
FORMAT:
In-person or Virtual
TIME DURATION:
2 hours
MIN/MAX ATTENDEES:
1-15 participants
TARGET AUDIENCE:
Public-facing staff including front-line staff, customer service reps, case managers
SUBJECT(S):
Customer Service
Team Coaching
FORMAT:
In-person or Virtual
TIME DURATION:
1.5 hours x 6 sessions
MIN/MAX ATTENDEES:
6-10 participants
TARGET AUDIENCE:
Interdepartmental Teams, Program Implementation Teams, or Task Forces in local government
SUBJECT(S):
Team Dynamics, Maximizing Diverse Strengths, Problem-solving, Leadership Development, Systems-thinking, Iterative Strategy Development, Continuous Improvement, Team Norming, Performance Management
Resolve Customer Issues and Complaints
FORMAT:
In-person or Virtual
TIME DURATION:
2 hours
MIN/MAX ATTENDEES:
1-15 participants
TARGET AUDIENCE:
Public-facing staff including front-line staff, customer service reps, case managers
SUBJECT(S):
Customer Service
Building Stronger Connections: Enhancing Interpersonal Skills for Workplace Success
FORMAT:
In-person
TIME DURATION:
1 day
MIN/MAX ATTENDEES:
10-25 participants
TARGET AUDIENCE:
Mid-Level and Senior Leaders
SUBJECT(S):
Interpersonal Skills, Emotional Intelligence, Communication, Management
Mediation
FORMAT:
In-person
TIME DURATION:
4 hours
MIN/MAX ATTENDEES:
2-4 participants
TARGET AUDIENCE:
Parties in conflict (employee/employee; employee/supervisor)
SUBJECT(S):
Conflict Resolution, Communication
Client-identified course content
FORMAT:
Online
TIME DURATION:
1 hour
MIN/MAX ATTENDEES:
TBD
TARGET AUDIENCE:
Client-identified audience
SUBJECT(S):
TBD - Client identified online course
Developing and Coaching Employees
FORMAT:
In-person or Virtual
TIME DURATION:
2 hours
MIN/MAX ATTENDEES:
1-15 participants
TARGET AUDIENCE:
Supervisors, managers, team leaders
SUBJECT(S):
Leading and Supervising in the Public Sector, Staff Management
Navigating Conflict: Crucial Conversations
FORMAT:
In-person or Virtual
TIME DURATION:
3 hours
MIN/MAX ATTENDEES:
5-25 participants
TARGET AUDIENCE:
All levels
SUBJECT(S):
Navigating Conflict: Crucial Conversations
Client-identified course content
FORMAT:
Online
TIME DURATION:
1 hour
MIN/MAX ATTENDEES:
TBD
TARGET AUDIENCE:
Client-identified audience
SUBJECT(S):
TBD - Client identified online course
Creating a Culture of Accountability: Evaluating vendor and provider services
FORMAT:
In-person
TIME DURATION:
2 days
MIN/MAX ATTENDEES:
30-40 participants
TARGET AUDIENCE:
Teams including state procurement officers, state contract officers, and state project officers
SUBJECT(S):
Evaluation Basics, Efficiency, Progress Measures
Effective Delegation and Empowerment
FORMAT:
In-person or Virtual
TIME DURATION:
2 hours
MIN/MAX ATTENDEES:
1-15 participants
TARGET AUDIENCE:
Supervisors, managers, team leaders
SUBJECT(S):
Leading and Supervising in the Public Sector, Staff Management
Data Training for State Staff
FORMAT:
In-person
TIME DURATION:
1.5 days
MIN/MAX ATTENDEES:
80-100 participants
TARGET AUDIENCE:
State agency and field staff
SUBJECT(S):
Data Quality, Data Use for Program Improvement
Writing Winning Proposals (and Grants)
FORMAT:
Virtual
TIME DURATION:
2 sessions
MIN/MAX ATTENDEES:
15-30 participants
TARGET AUDIENCE:
State staff
SUBJECT(S):
Write Effective Proposals and RFPs, Evaluate Proposals